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Welcome to Courtenay House Surgery

THE PRACTICE

Courtenay House Surgery was established as a single-handed practice in the 1930s.   In the 1940s it became a 2 partner practice and in the 1960s became a 3 partner practice.  Dr Greenish has been a partner since 1979, Dr Williams since 1989, Dr Nguyen since 2007 and Dr Singh joined the practice in June 2014.

 THE PRACTICE AREA 

Our practice area comprises Hitchin, Letchworth (excluding the Grange and Jackmans Estate), most Hertfordshire villages within a 6 mile radius of Hitchin, and the Bedfordshire villages of Shillington, Stondon, Henlow Camp and Henlow.

 OUR OUTER BOUNDARY 

The outer boundary is for patients who are registered with the practice and move to one of the areas below but would like to remain registered with the practice.

Meppershall

Clifton

Campton

Shefford

Stotfold

Graveley

Old Town Stevenage

 

DISPENSING PRACTICE

The practice is a dispensing practice and we can dispense medication to our patients who reside in some of the surrounding villages.     A list of the villages is available at reception/dispensary.  The dispensary is open from 9.00 - 12 noon and the telephone  number is 01462 425457.    There is an answer phone for callers at other times, we encourage eligible patients to use the dispensary.

 DISABILITY ACCESS

 The premises have good disability access in general and are Disability Discrimination Act Compliant.

 PARKING 

We have limited parking facilities for patients when using the surgery.     Parking bays are marked for patient use.   We share our car park with other businesses located in Bancroft Court, so please DO NOT use any spaces that are not marked for Courtenay House Surgery.   Please allow yourself plenty of time to park as we cannot guarantee there will be spaces availalbe.    Alternative parking is available across the road from the surgery near Sainsbury's.

PATIENT PARTICIPATION GROUP SURVEY - THIS SURVEY HAS NOW FINISHED - THANK YOU TO EVERYBODY WHO HAS COMPLETED THE SURVEY.  THIS WILL NOW BE REVIEWED BY THE PATIENT PARTICPATION GROUP AND RESULTS WILL BE PUBLISHED AT A LATER DATE.

PATIENT PARTICIPATION GROUP - CHAIRMAN'S REPORT 2016-17 - THIS IS NOW AVAILABLE TO READ UNDER THE PATIENT PARTICIPATION GROUP TAB.

CYBER ATTACK

Please be aware that we have resumed normal services as our IT system was not affected by the cyber attack. There are however some problems being experienced at the Lister Hospital and patients are asked not to visit unless it is absolutely necessary. Please be aware that patients are unable to access routine blood test appointments at the Lister or the QEII.

TELEPHONE SYSTEM

WE WILL BE HAVING A NEW TELEPHONE SYSTEM INSTALLED 19.5.17, THERE ARE A COUPLE OF CHANGES TO THE MENU SYSTEM, PLEASE LISTEN TO THESE NEW OPTIONS, WE HAVE KEPT THE CHANGES TO A MINIMUM.

 

 

(Site updated 25/05/2017)
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