Welcome to Courtenay House Surgery
Courtenay House Surgery was established as a single-handed practice in the 1930s. In the 1940s it became a 2 partner practice and in the 1960s became a 3 partner practice. Dr Greenish has been a partner since 1979, Dr Williams since 1989, Dr Nguyen since 2007 and Dr Singh joined the practice in June 2014, Dr Sodhi - October 2017, Dr Moffitt July 2017.
THE PRACTICE AREA
Our practice area comprises Hitchin, Letchworth (excluding the Grange and Jackmans Estate), most Hertfordshire villages within a 6 mile radius of Hitchin, and the Bedfordshire villages of Shillington, Stondon, Henlow Camp and Henlow.
OUR OUTER BOUNDARY
The outer boundary is for patients who are registered with the practice and move to one of the areas below but would like to remain registered with the practice.
- Old Town Stevenage
The practice is a dispensing practice and we can dispense medication to our patients who reside in some of the surrounding villages. A list of the villages is available at reception/dispensary. The dispensary is open from 9.00 - 12 noon and the telephone number is 01462 425457. There is an answer phone for callers at other times, we encourage eligible patients to use the dispensary.
The premises have good disability access in general and are Disability Discrimination Act Compliant.
Some of you may already be aware that Dr Greenish has decided after 39 years as a GP with the practice that it is time to retire at the end of June. His last day with the practice will be Friday 29th June. I am sure you will all join us in wishing Dr Greenish a very long and happy retirement.
As you may be aware Dr Greenish will be retiring from the Practice at the end of June this year. This would leave Courtenay House with only one partner. It is not possible for the surgery to continue as a single handed practice. As a result of this we have been in discussions with Orford Lodge Surgery (across the road from us) to agree to come together as one partnership. We are aiming for the partnership to be formed at the beginning of April 2018. We will remain in our respective practices and initially hold separate contracts. Once formed, the work of both practices will eventually merge together. We hope that you understand why this needs to happen for the future of the practice and support us in this decision. Further information will be shared as we progress, if you have any questions please ask at reception.
CQC - Care Quality Commission
We will be having a CQC inspection on Tuesday 27th February 2018. If you would like to complete a comments card, these are available in the surgery in the front lobby. We would be grateful if you could complete a card when you are next in the surgery.
Dear Patients – we have a small amount of parking available for our patients to use. These are marked Courtenay House Surgery – staff/patient parking. PLEASE DO NOT PARK IN ANY OTHER PARKING BAYS. We share Bancroft Court with other companies and unfortunately due to some patients using their bays and being aggressive to them when confronted we have received formal complaints.
The NHS has a zero tolerance policy to abuse and aggression and this applies to aggression to our site colleagues and well as our own staff and if you are abusive to the owner of the parking bay, you will be required to register with a different GP surgery.
PLEASE THINK WHERE YOU ARE PARKED AND BE RESPECTFUL TO OTHER USERS IN THE COURTYARD.
Parking is available over the road.
OUR NEXT PATIENT PARTICIPATION GROUP MEETING IS ON MONDAY 9th APRIL 2018 - 6.30 PM - 7.30 PM IN THE SURGERY.
(Site updated 15/02/2018)